• 〒160-0022 3-14-1, Shinjuku, Shinjuku-ku, Tokyo TEL 03-3352-1111

Welcome to Isetan Shinjuku Store' s Fashion Museum!
Isetan Shinjuku Store considers food, clothing and shelter all as part of "fashion." Our goal is to provide something new every day, as the department store with the highest sales in Japan. In the spring of 2013, we had set our goal to create the world' s greatest fashion museum and conducted a large-scale renovations to the women' s wear floor. Since then, we' ve had the attention of fashionistas around the world, so much so that apparently our store has become a must-see attraction for visitors to Tokyo. Our Park spaces are used to provide projects and promotional campaigns that are renewed constantly. Every visit, you will find a wealth of products and promotions that you can only experience right then. Find something new every day at Isetan.



・One min. walk from Shinjuku-sanchome stn, Tokyo Metro Marunouchi Line
・Three min. walk from Shinjuku-sanchome stn, Toei Shinjuku Line
・Five min. walk from Shinjuku stn (East Gate), JR Line
・Seven min. walk from Shinjuku stn, Odakyu Line
・Seven min. walk from Shinjuku stn, Keio Line
・Five min. walk from Shinjuku stn, Seibu Shinjuku Line
・Two min. walk from Shinjuku-sanchome stn, Tokyo Metro Fukutoshin Line
・Ten min. walk from Shinjuku Nishi-guchi stn, Toei Oedo Line






6F Main Building, Tax-Free Counter

TAX FREE Shopping Guide

For customers who hold oversea Isetan Mitsukoshi Card
6F Main Building, Foreign Customer Service




Service Floor About service
Foreign Currency Exchange 6F Main Available for US dollar, Euro, Chinese Yuan, Hong Kong Dollar, Korean Won, Taiwan Dollar, Singapore Dollar and Thai Baht(Foreign Currency → JPY only)
ATM 7F Main Visitors can use these ATMs to withdraw Japanese yen with their credit card issued overseas
free wifi area 6F Main Where to obtain access ID/P
Interpretation / Attendant Service Each floor Please ask the sales clerk to call the Foreign Customer Service. English, Chinese, Korean staff available (we may not be able to company with your shopping attendant service at times)
Hands-free Shopping Each floor Any shopping done at Isetan besides or perishable goods can be sent to the "pick up counters" located near the entrance by the taxi stand or in Isetan parking structures. For details, please ask sales staff.
Coin Locker B1F Main Personal items may be stored in coin lockers.
Lost & Found 1F Parking Lost and found items can be claimed at the Lost & Found counter located in the parking lot near the Main building.
Baby stroller & Wheelchair 1F Main We offer baby strollers and wheelchairs for rental.
Hotel Delivery(Free) 6F Main Purchases made that day can be sent to your hotel. (Limited to contracted hotels in the Tokyo area.)




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