IsetanShinjuku

Address
160-0022 3-14-1, Shinjuku, Shinjuku-ku, Tokyo
Phone number
03-3352-1111
It is located now
TOP > Service guide: Remake / maintenance / recycling

Service guide: Remake / maintenance / recycling

To have you use important article habitually

As for repair, Remake maintenance of Purchase product, the service to temporarily store,
Care service to have you use important article habitually is substantial.

Repair, Remake

We accept repair, Remake of purchase product

Hospital repair Main Building 6F some pay of toy of Toy which failed

■Main building 6F = Toy

We accept repair of important toy.
Every month first .3 Sunday from 11:30 a.m. to 5:00 p.m.
※But we stop acceptance every year for from the end of November to the beginning of January.
I take on the date and repair.
※We may be charged a fee by repair contents partly.
※It may take days by repair contents.
※Except the acceptance interval mentioned above, I take repair product as well as the date. In addition, held Time & Date may be changed by circumstances. Specifically, ask person in charge.

Fountain pen repair Main Building 5F pay

■Main building 5F = personal room / stationery

We accept repair of fountain pen in pay.
※If it is brand with the handling in Isetan, we accept purchase except Isetan.
※Time to handing over varies according to brand.
※We may not accept by state of article. Specifically, ask person in charge.

Restoration, cleaning, picture mounting Main Building 5F reservation system pay of picture

■Main building 5F = art gallery

We accept care for your picture. Including cleaning of crazing and mold stain at first please talk. We work after estimate. Please ask our staff for details of this service.
Please make a reservation on the telephone beforehand. Telephone: 03-3225-2793 (directly)

Battery exchange, belt exchange, repair Main Building 4F pay of clock

■Main building 4F = Jewelry & Watch Workshop

We accept battery exchange of clock, repair, belt exchange. We accept consultation of overhaul (resolution cleaning).
※Ask person in charge about rates in detail.

Ladies' wear Remake Main Building 4F reservation system WEB reservation is charged

■Main building 4F = ladies'ware customer service

After estimate including exchange, repair of rectification, lining and zipper of size, specialized person in charge and Isetan staff accept.
※It is said that it needs reservations. Please use Web reservation.

Ladies' shoes repair Main Building 2F pay

■Main building 2F = ladies' shoes

Including making of winding spare exchange of heel and all sole, strap belt cope widely.
※We may not accept depending on material of article, contents of repair. Specifically, ask person in charge.

Accessories remake Main Building 1F pay

■Main building 1F = accessories repair Counter

Craftsman is resident for Counter. After checking the right or wrong of repair, Remake of accessories and estimate, we process.
※There is product not to be able to accept partly. Specifically, ask person in charge.

Contact 1st floor of the Main Building = accessories repair Counter telephone: 03-3356-2730 (directly)

Men's wear Remake Men's Building 8F pay

■Men's Building 8F = ISETAN Men's Residence customer service

We repair size (adjustment of length, width) and, in addition to basic rectification such as repair (tear, moth-eaten trace nokakehaginadono repair), accept Remake (including design rectification and makeover). About purchase except foreign countries and Isetan, please feel free to consult.
※We may not accept by article. Specifically, ask person in charge.

Men's shoes repair Men's Building B1F pay

■Men's Building B1F = gentleman shoes

Of sole exchange, sewing thread all from general repair such as heel, tiptoe, the waist back become frayed again, and accept color corrections. We accept repair of shoes which he/she purchased in another store. Repair with genuine parts is possible by brand, too.
※Specifically, ask person in charge.
※Only as for the men's shoes, ladies' is main building 2F.

Repair, maintenance Men's Building B1F pay of bag, leather accessory

■Men's Building B1F = leather goods care corner

We accept repair, maintenance such as bag belt, wallet having you use habitually.
※Specifically, visit to person in charge.

Maintenance

Maintenance to have you use habitually for a long time

Adjustment Main Building 7F free of charge of OPTICAL

■Main building 7F = OPTICAL salon

Of Screw of OPTICAL of habitual use melt again, and accept adjustment, cleaning of width.

Furniture repair maintenance main building 5F pay

■Main building 5F = furniture, curtain carpet

We accept repair and maintenance of furniture for a fee.
※We accept purchase except Isetan.
※We may not accept by state of article. Specifically, ask person in charge.

Ladies' shoes, handbag repair service Main Building 2F pay

■Main building 2F = ladies' shoes

We accept repair of ladies' shoes, handbags.

<ladies' shoes>
●Lift exchange…From 1,620 yen
●Half sole (rubber)…From 2,700 yen
●All sole (leather)…From 11,880 yen
●Insole exchange…From 1,620 yen
<Ladies handbag>
●Handle production (1 expert skill)…From 12,960 yen
●Lining exchange (one)…From 22,680 yen
※We wear, and there is possibility to change slightly with feeling and original design to use pure material and different material. Thank you for your understanding beforehand.

Ladies last stretching, insole adjustment Main Building 2F free of charge

■Main building 2F = ladies' shoes

We accept repair of ladies' shoes, handbags.

We adjust shoes which are not size, shoes which did not fit while we wear in model stretching and insole. We do overall model stretching if we can have time as 10th.
※The days vary according to the congestion situation. Specifically, ask person in charge.

Size adjustment Main Building 1F free of charge of Ladies hat

■Main building 1F = Ladies' Accessories

We put tape on hat which had you purchase and regulate size. We do elastic charge account.

Golf studio Men's Building 7F pay

■Men's Building 7F = golf goods

We accept re-shaft and grip change of golf club which had you purchase.

Men's goods [quick cleaning such as quick clean service leather accessories] Men's Building 1F free of charge

■Men's Building 1F = men's accessories

We do simple cleaning of Purchase product on Men's Building 1F.
Example: Leather accessory (brushing cloth polishing), belt (brushing cloth polishing), OPTICAL (we tighten cleaning, fitting Screw), lighter (dust catcher, care consultation)
※We may not accept partly. Specifically, ask person in charge.

Security of Purchase product

Repair, exchange is reliable in guarantee card, too

Ladies' shoes size exchange acceptance card Main Building 2F free of charge

■Main building 1F = Ladies' Accessories

We hand trading card toward the Purchase with ladies' shoes for gift. When it is not size, we change.
※There may not be size you like. Thank you for your understanding beforehand.
※Exchange is not intended for worn shoes once.

Umbrella one year guarantee Main Building 1F some pay

■Main building 1F = Ladies' Accessories

We give basic rectified sake of bone of Isetan original umbrella free for one year.
※There is a charge for cloth and special rectification.
※Sale product is inapplicable.
※Take guarantee card to hand at the time of the purchase.

Sunglasses three years guarantee Main Building 1F some pay

■Main building 1F = Ladies' Accessories

We give adjustment such as fitting or Screw tightening of Purchase product free.
※In the case of repair in manufacturer, we are charged a fee.
※Take guarantee card to hand at the time of the purchase.

Six months repair guarantee Men's Building 1F free of charge of leather accessory

■Men's Building 1F = men's accessories

If there is during term of a guarantee, I repair malfunction that occurred by normal use gratis.
But abrasion and wound, fading, patch of damp, surface dirt to occur during use,
When usually receive the assumed above-mentioned weight or capacity; which damage,
In the damage after repair and remodeling except Isetan, guarantee is not intended.
※Sale product is inapplicable.
※Take guarantee card to hand at the time of the purchase.

Six months repair guarantee Men's Building first basement free of charge of bag & luggage

■Men's Building B1F = gentleman bag

If there is during term of a guarantee, free repair running out of damage and Web that occurred by normal use.
※Abrasion and wound, dirt to occur during use are inapplicable.
※We accept in pay about repair after progress for six months.
※Suitcase and sale product is inapplicable.
※Take guarantee card to hand at the time of the purchase.

Security service /
Recycling, others

We keep storage service article carefully

Kimono anoxia Facial mask processing main building 7F pay

■Main building 7F = KIMONO / Exclusive Kimono

The experienced KIMONO exclusive duty staff seals up kimono you have in anoxic Facial mask suitable for long-term storage of kimono and sends to home.
※Handing over is approximately 30 days later.

We recycle recycling, others

Kimono recycling Main Building 7F consignment sales

■Main building 7F = KIMONO / koi*

"We want to tell the next generation simply because it is important kimono". I take your kimono for half a year, and recycling kimono <koi*> sells on commission.

Knife memorial service Main Building 5F free of charge

■Main building 5F = kitchen goods

Manufacturer collects Knife that became unnecessary. We discard in a mass and hold a service for knife.

※Price is all tax-included.

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